Location: Bangalore, Karnataka (On-Site)
Process: Voice
Experience: Freshers & Experienced candidates are eligible
Salary:
- Freshers: ₹20,000 CTC
- Experienced: ₹23,000 – ₹28,000 CTC
Qualifications & Requirements:
- Willingness to work in Night Shift (8 PM – 5 AM PST)
- Strong English communication skills (both verbal & written)
- Ability to draft professional emails and comprehend responses
- CRM tool experience is preferred
- Work experience required for undergraduates
Key Responsibilities:
- Obtaining records and bills from facilities via email and phone
- Requesting records and bills through various channels (email, fax, chart swap, chart request, etc.)
- Calling facilities and following up on pending tasks
- Updating CRM tools with record and bill statuses
- Maintaining professional telephone etiquette with a polite and courteous approach
- Actively listening and handling calls with confidence
Technical Skills:
- Basic knowledge of MS Office (Word, Excel, Outlook)
- Familiarity with CRM software is a plus
- Good understanding of internet-based applications
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Night Shift (US Shift)