Medical Record Retrieval
Our records retrieval services take the stress out of requesting medical records so you can work on building a strong case. We retrieve medical records, billing records, and other sensitive documents fast.
The Best in Law Firm Medical Record Retrieval
Bolster Legal understands that time is of the essence. With over a decade of experience in the medical records retrieval sector, we have designed our workflow to be efficient and effective.
Our knowledge base combined with our software technology has allowed us to join some of the industry’s leaders and surpass our clients’ expectations.
Let our team remove the administrative and clerical burden of the record retrieval process so you can focus on investigating and/or litigating the claim in question.
Types of retrievals
- ♦ Standard HIPAA Medical Record Requests
- ♦ Subpoenas
- ♦ FDNY/Ambulance Call Reports
- ♦ Insurance Carrier Claim Records
- ♦ Employment & School Records
- ♦ Non-privileged Legal Files
- ♦ SSA and Government/Municipal records
- ♦ Retirement and Union Records
Workflow & Features
- ♦ Submit your request through Viewpoint, our online portal
- ♦ Our team vets and processes each authorization
- ♦ Frequent and diligent follow-ups are performed to ensure the request is progressing
- ♦ Real-time status available 24/7 through Viewpoint
- ♦ Notification when records become available
- ♦ Upload/download records securely
Activities carried out during the medical records retrieval process
The medical record review and retrieval specialists in our team can efficiently sort records by the medical care provider and treatment/procedure dates and then index them by document type to reconstruct an exact chronological timeline of events. As these records are sorted and summarized, the following are some of the activities that are carried out during the process:
- Any duplicates records are deleted
- Any documents belonging to other individuals are removed
- Match the treatment records against their bills
- Identify any missing records or bills
- Locate and verify the doctor/facility phone or fax number through web research, if necessary
- Check requirements on HIPAA/special authorization/Lien/additional documents
- Prepare and send out Record/Bill Verifications Requests
- Confirm patient name, DOB, and SSN with received records
- Frequently update record status & follow-ups on outstanding requests
- Quality Check & Chronological Organization
Our team of Medical Records Retrieval Service professionals is experienced and well-trained to assist your office in obtaining all types of medical records and bills from the attending medical care providers, adhering to cycle times. Taking advantage of electronic delivery of records via efax and email services, we offer fast and dependable medical record retrieval service with high retrieval success rate, freeing your resources from this cumbersome task and helping you increase overall business efficiency.
Time Management
Save countless hours by using our hassle-free record retrieval system. Average delivery turnaround time is 10-12 calendar days.
Anytime Anywhere
Clients can order and access their records from anywhere.
Budget Friendly
Unlike many record retrieval companies, Bolster Legal strives to maintain affordable and competitive prices.